Terms of sale

Last updated: 12 November 2026

1. Seller

Adam Bravo Chergui (Novexstate), Tax ID 50486994Q, Calle Aniceto, 30860 Puerto de Mazarrón (Murcia), España. Email: hola@novexstate.com.

2. Prices and taxes

Prices are in euros and include Spanish VAT (21%). EU businesses with a valid VAT ID are invoiced without VAT (reverse charge). EU consumers pay their country's VAT on digital products. Volume discounts apply automatically. Free shipping on physical orders over €50 within mainland Spain.

3. Ordering and payment

Add products to the cart, enter your details, accept these terms and confirm. You will receive a confirmation email. Payment by card, Apple Pay, Google Pay, Klarna or bank transfer through secure providers; we never see your card details.

4. Delivery

Digital content: immediately after payment. Physical products: shipped within 24–48 business hours (custom items 3–5 days). Services: within the time stated on each product.

5. Right of withdrawal (consumers)

You have 14 days to withdraw without giving a reason by emailing hola@novexstate.com. Exceptions: personalised products; digital content delivered immediately with your express consent and acknowledgement that you lose the right of withdrawal; and services fully performed with your consent. Refunds within 14 days using the original payment method.

6. Subscriptions

Renew automatically and can be cancelled at any time with no lock-in; cancellation takes effect at the end of the paid period.

7. Warranty and complaints

3-year legal warranty on physical goods for consumers (2 years for digital content). Contact hola@novexstate.com; we reply within 48 business hours. Spanish law applies; consumers may sue in their place of residence.